Our Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.kanoamanuka.com (referred to herein as ’The Site’).


Personal Information

On visiting the Site, certain information will be collected about your device – including information about your web browser, IP address, time-zone, and Cookies installed on your device.

Browsing the Site will also result in the collection of information about the individual web pages or products viewed, what search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as ‘Device Information.’

We collect Device Information using the following technologies:

  •  Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags and pixels are electronic files used to record information about how you browse the Site.

When a purchase (or attempted purchase) is made through the Site we collect information including your name, billing address, shipping address, payment information (including PayPal details) email address, and phone number. We refer to this information as ‘Order Information.’

On referring to ‘Personal Information’ in this Privacy Policy, we are including both Device Information and Order Information


Use of Personal Information

Order Information is collected to fulfil orders placed through the Site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations). We also use this information to communicate with you, screen orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Device Information is collected to help screen for potential risk/fraud (incl. IP address), and more generally to improve and optimise the Site.



Your Personal Information is shared with assigned third parties in order to provide the services as described above. This information is also shared to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.



As described above, the use of your Personal Information is to provide you with targeted advertisements or marketing communications we believe may be of interest to you.



Please note, we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.



Depending on your country of residence, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information provided.



When an order is placed through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.



We may update this Privacy Policy in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.



For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@kanoamanuka or by mail using the details provided below:

115B Simpson Road, Papamoa 3118, New Zealand